Terms & Conditions


Payment Types

 


1.       Bank Transfer (EFT)

Electronic Funds Transfer (EFT) is a system of transferring money from one bank account directly to another without any paper money changing hands.

Please use the following bank account Details

Account Name:                  PartServe Channel Support

Bank Name:                       Standard Bank

Account Number:             420964460

Branch:                               Sandton

Branch Code:                     019205

Swift Code:                         SBZAZAJ

If is very important to use your sales order number as your payment reference number.

Please email copy of the proof of payment to

Email Address:                  accreceivable@partserve.co.za

Clearing of Funds

Sales orders will only be ready for shipping or collection once the payment reflects in the PartServe bank account. 

Local transaction can take up to 3 days to reflect in the PartServe bank account.

International transaction can take up to 5 Working days to reflect in the PartServe bank. This estimate is based on best-case scenario.  

First payment transaction to Partserve from a Standard bank takes 24 hours.  Only the second payment reflects immediately. 

 


2.       Pay on Collection

Customer can pay on collection for selected products. If the product is excluded from this payment type a sales agent will contact the customer to arrange payment via Bank transfer (EFT) or Payfast. 

The following Credit Cards are not accepted as payment

Diners Club

American Express

The following branches do not accept Cash Payments

PartServe Bloemfontein

PartServe Cape Town

PartServe Durban

PartServe Port Elizabeth

Currency accepted as payment by PartServe Johannesburg

South African RAND (ZAR) only.

 


3.       PayFast

Payfast is an electronic payment gateway to process card and instant EFT payments.

PayFast can process the following payment types.

Credit & cheque cards

Instant EFT

ATM debit cards (via Visa Electron and Maestro)

Financial details

PartServe Channel support do not save or collect any financial details. All Payfast transactions are processed by PayFast secure payment portal.   

Confirmation of Payment

Sales orders will only be ready for shipping or collection once Payfast confirmed that the payment transaction has been approved. 

 


4.       Purchase Order

This option is only available to PartServe 30 Day Account customers.

The customer that have access to this payment type must capture there Purchase order number as the payment type. 

PartServe will confirm each purchase order with the customer buying or financial department contact person supplied.

 

 

5.       PartServe do not accept CHEQUES